Van der Valk Hotel Schiphol A4

With 715 rooms, a large conference centre, an extensive restaurant, wellness facilities, a swimming pool and even a sports park with a paddle court, Van der Valk Hotel Schiphol A4 is an impressive location. As one of the largest hotels in the Netherlands, it has to deal with complex water management on a daily basis.

During the preparations for a major renovation, it quickly became clear that there was a serious legionella problem. “We couldn’t get it under control,” says director Bill van der Valk. “Our building dates from 1989 and was opened in 1992. We have to deal with old, long pipes and even hemp material in the insulation, which is now considered risky. We reached the point where we had to flush the entire building.”

Collaboration with Holland Water

At that point, Van der Valk Hotel Schiphol A4 came into contact with Holland Water. “We sat down with them to see how we could make the risk of legionella manageable – not only in the old part of the hotel, but also in the new building.”

The final choice was the HW Bifipro® system, a copper-silver ionization solution. “During the renovation, Holland Water guided us through every step, from installation to sampling and water quality management.”

More about HW Bifipro®

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From recurring problems to a structural solution

The results of the collaboration were quickly noticeable. “Where we used to just stay within the standards, we now have a water management system that structurally contributes to safe and reliable water quality,” says Bill. “And that means one thing above all: maximum safety for our guests. That is the most important thing for us.”

In addition to the implementation of the HW Bifipro®, Van der Valk Hotel Schiphol A4 also made a digitalization step. “We have automated our management plan and now work with a digital thermometer. This allows not only the technical service to flush, but also the night watchman, for example, who can easily take measurements with a tablet.”

One reliable partner for everything

Another major advantage? Simplifying water safety. “Previously, we worked with multiple parties. Now everything is housed at Holland Water. That makes management more efficient and clearer.”

Van der Valk Hotel Schiphol A4 was the first location to work with Holland Water. “We immediately clicked, and we find that very important,” says Bill. “The price was good, but the most important thing remains the safety of our guests and the prevention of legionella risks.”